FAQ
Common Questions
Most Popular Questions
Once order is placed, we’ll send you a confirmation email to track the status of your order. As soon as your order is shipped, we’ll send you another email to confirm expected delivery date as well as the link to track your order (assuming the delivery method allows it). Additionally, you could track order status by sending an email to info@bosbanmart.ca
We can only change orders that have not been processed for shipping. Once order is under the status "preparing for shipping", "shipping" or "delivered", we would not be able to accept any changes to your order. To make changes to your order, please reach out promptly using any of our communication channels.
We ship to most major cities in Canada and provide our customers with the best shipping prices possible on a case-by-case basis based on size of purchase and location. Kindly contact a representative to confirm shipping costs for your address.
Once you've placed your order, it usually takes 24 to 48 hours to process. This can vary due to availability and shipping address. Please contact info@bosbanmart.ca for confirmation.
Yes, there would be good music playing, live streaming of soccer matches on weekends and free coffee on us.
You can purchase on our website using most debit and credit cards. We also offer support for most pay systems including Apple pay. You can choose your preferred payment method at checkout.
Our standard service is a curbside delivery. For example, the delivery team will leave the boxes in the driveway or they will be left in the garage if this one is easily accessible from the driveway.
Our standard delivery service does not include inside delivery or into a specific room of the house. If you would like to request this service, you must request it at least 24 hours before the scheduled delivery date. Additional fees for this service will apply. This service might not be available in certain regions.
Yes, you can reschedule up to 24 hours before your scheduled delivery date. However, additional fees might apply for changes made within 24 hours of the scheduled delivery date if delivery is already in process.
If no one is home to accept delivery, package could be left in an agreed secure location or delivery rescheduled which might attract additional charges.
- Proudly Ottawa
Company
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Get in touch
- 1760 St Laurent Boulevard, Ottawa, Ontario, Canada
- info@bosbanmart.ca
- 438-9900-936
